OfficePhone OCS 4000 (오피스폰 OCS 4000) - Omni Channel Service Platformmax 4000 user
(Basic functions)
Next-gen Communication Solution
Bring your own SIP Trunk
WFH: remote-enable teams
Live Chat
Team Messaging
Video Conferencing
Holiday & Business Hours Routing
Ring Group & Welcome Message
(Advanced functions)
Call Queues
Multi-level IVR
Deskphone support
Call & Chat Reporting
Listen Whisper Barge In
SMS/MMS Support
Any number of Deskphones
Call Recording
CRM Integration
Hot Desking
SMS & MMS
Skill-based Routing
Start / Stop Call Recording
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